Our products are designed with a focus on safety, comfort, and style, utilizing advanced materials that ensure durability, protection, and luxury for your dog.
Do you offer free shipping?
Yes, we offer free shipping on all orders over a certain amount. Please check our shipping policies for specific details.
What is your return policy?
We offer a 14-day free return policy. If you're not satisfied with your purchase, simply contact us to arrange a return.
How do I know which size product to choose for my dog?
We provide detailed sizing guides on each product page. If you're unsure, feel free to reach out to our customer support for assistance.
Are your products covered by a warranty?
Yes, all our products come with a lifetime warranty. We believe in the quality of our products and stand behind them.
What types of payment do you accept?
We accept a wide variety of payment methods, including credit cards (Visa, Mastercard, etc.), PayPal, Apple Pay, and Shop Pay.
We also offer buy now pay later, with klarna and clearpay available at checkout.
Can I cancel or modify my order?
If you need to modify or cancel your order, please contact us immediately. We process orders quickly, but we'll do our best to assist you.
Do you ship internationally?
Yes, we offer international shipping to various countries. Shipping fees and delivery times will vary based on your location.
How do I clean and maintain my dog’s gear?
Our products are designed for easy maintenance. We recommend hand washing or spot cleaning with a hang dry your gear to maintain its appearance and functionality.
Are your products suitable for all dog breeds?
Yes, our products are designed to accommodate dogs of all sizes and breeds. The sizing guide on each product page will help you choose the right fit for your dog.
Please note the anti-pull harness isn't suitable for dogs smaller than french bulldogs.
What makes your anti-pull harness unique?
Our anti-pull harness is equipped with a handle and built with pressure-tested materials, ensuring both comfort and control when walking your dog.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email so you can track your package online.
Can I gift-wrap my purchase?
At this time, we do not offer gift wrapping, but we appreciate your thoughtful gesture and hope your gift is loved!
Do you offer customer support?
Yes, we have a dedicated customer support team available to assist you with any inquiries or issues you may have. Please contact us through our website live chat, via email, or through any of our socials! We will always respond daily.
How durable are your products?
Our products are built to last, with materials that are rigorously tested for strength and durability to withstand everyday use and tough conditions.
Can I order a customise a product?
At this time, we do not offer custom products, but we are continuously expanding our product offerings to meet the needs of our customers.
By Subscribing, you agree to receive our emails. We respect your privacy and won't share your information. Unsubscribe anytime using the link in our emails.
